Michelle Koukoullis
Operations Manager

Michelle has a background of being a Operations and Customer Service Manger for 20 years, plus years of experience in successful leadership, Regional and local Management roles. With skills in communication and collaboration for best-in-class service. Seasoned management professional, spearheading customer and service user experience, logistics, supply chain, procurement, and customer service management. Strongly committed to cost effective delivery of top-quality offerings. Managing both terms with leadership, support, and necessary tools to succeed.

“I have been lucky enough, not only to find a future within this amazing charity, but it has also given me the enrichment that has been missing from my career. To be part of Headway has changed my life, I hope that I can make the same difference to those around me and those that are part of the Headway family”